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Product UpdatesJul 26, 2026

Expanded Website Analytics and In-Editor Support

Analytics now covers traffic sources, regions, devices, browsers, popular pages, and custom events, while the editor adds direct human support.

Creght

Product Updates

Understand Visitors. Reach Us.

Both updates in this release focus on what happens after a website goes live: understanding where visitors come from and getting help quickly when you need it.

Analytics: traffic, sources, regions, and devices

Analytics previously showed only visit volume. The editor's Settings → Analytics area is now a complete report with selectable time ranges:

  • Summary metrics: page views, unique visitors, and unique IPs

  • Traffic trends: daily charts

  • Sources: referring websites, with missing referrers grouped as direct traffic

  • Regions, devices, and browsers: visitor composition

  • Popular pages: the pages receiving the most views

Source tracking is based on referrer data and is new in this release. These dimensions help teams running ads, sharing on social media, or serving international markets understand whether their traffic efforts are working.

Custom events: track actions, not only views

Page views cannot tell you how many visitors clicked a contact button. Custom event tracking now supports two approaches.

Add attributes to an element to report clicks automatically with no JavaScript:

<button data-track="click_contact" data-track-from="hero">Contact us</button>

The event is named click_contact and includes from=hero. Every attribute beginning with data-track- becomes an event parameter, so one event can be segmented by location, plan, or other context.

For actions such as successful form submissions or video playback, report an event in code:

window.creght.track("submit_form", { plan: "pro" })

Both approaches appear in the Custom events report with event counts and unique visitors.

Need help implementing it? Ask Creght AI directly in the editor.

Collection improvements

  • Visits from crawlers and AI agents are now included.

Support: talk to us inside the editor

The editor's Help menu now opens a draggable support panel, so you can describe a problem while keeping the relevant page visible.

  • Replies come from people, not an automated chatbot.

  • You will not miss a reply after closing the panel: the Help button displays a notification, and its state persists after refresh.

  • Recent history is retained for about a month, so you can continue where the previous conversation ended.

If you are unsure whether something is a bug or cannot find a feature, contact us there instead of searching through documentation.

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